No change / No refund policy

All sold products are non-exchangeable and non-refundable. Lifetime guaranteed on product authentication. Merchandise quality and condition are inspected on every piece item prior to shipment. Company reserves the right not to take any liability on defective goods mishandled by clients themselves after shipment.

Shipping

We have chosen world’s safest, fast and reliable airfreight courier DHL to deliver goods safely to your hands for international customers. We ship freely *worldwide, with total limit amount not more than 100,000THB (equivalent to US$3,000 /or 2,500 Euros in approximate) per shipment, according to DHL policy. Delivery takes up 4 - 7 business days, subjected to Custom Clearance at the destination country. Shipment Tracking Code provided after the ship date. Orders usually ship within one business day on weekday after full payment received. To prevent loss and other frauds, we reserve the rights to offer free shipping service only to some countries as listed.

Zone A

HONGKONG, MALAYSIA, SINGAPORE

Zone B

AUSTRALIA, JAPAN, SOUTH KOREA, NEW ZEALAND, PHILIPPINES

Zone C

AUSTRIA, CANADA, DENMARK, FINLAND,  GERMANY,

IRELAND, NETHERLANDS, NORWAY, POLAND, SPAIN,

SWEDEN, SWITZERLAND, UNITED KINGDOM, USA

INTERNATIONAL CUSTOMERS

Customs, Duties, Taxes and Import Fees

You may be subject to import duties, or taxes which are the responsibility of the buyer, and are collected at the time of delivery to your destination address. Any additional charges for customs clearance and / or brokerage fees must be paid by buyers. Buyers are fully responsible for import tax and duties in their own country. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country.

For additional information, please check with your local custom or local DHL office regarding Duties & Taxes in your country.

LOCAL CUSTOMERS

Parcels, deliver by Kerry Logistics, within Bangkok Metropolis usually takes about 1-2 normal business days to reach your doorstep. Other provinces take about 2-3 normal business days depending on destination delivered. In case the delivery process is being disrupted by any public holidays will take slightly longer number of days. Maximum allowance for all local orders must not be more than 50,000THB purchase value in declaration, according to Kerry Logistics policy. Terms and conditions apply. Regulations may change from time to time without prior notice. For more information, please refer to their official website kerryexpress.com.